Shipping Info

We ship worldwide with care. Every piece is carefully packaged to ensure it arrives in perfect condition.

FREE SHIPPING

On all orders over $200 — worldwide

Standard

$12

5-7 business days
Tracking included

Express

$25

2-3 business days
Priority handling

International

$35

7-14 business days
Duties may apply

Processing Times

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Order ConfirmationInstant
  • Processing1-2 business days
  • Shipping ConfirmationWhen dispatched
  • Tracking UpdatesEvery 24 hours

Returns & Exchanges

We want you to love your purchase. If something doesn't work out, we offer hassle-free returns within 30 days of delivery.

  • Return Window30 days
  • ConditionUnworn, tags attached
  • Return ShippingFree (domestic)
  • Refund Processing5-7 business days

To initiate a return, please contact us at returns@threadheaven.com with your order number.

Common Questions

  • Can I change my shipping address?Within 2 hours of order
  • Do you ship to PO boxes?Standard shipping only
  • International customs fees?Buyer responsibility
  • Lost package claims?Contact within 30 days